Frequently Asked Questions
Whitby Hot Chocolate Festival isn't at one fixed venue - visiting will take you all round town. Here's some useful information to help you enjoy your visit.
How do I get to Whitby?
However you are travelling into Whitby, there's information and advice on Visit Whitby.
Where can I stay in Whitby?
There is a wealth of beautiful accommodation available to suit all tastes and needs when you visit Whitby and there are too many wonderful holiday agencies and independent businesses to recommend! A good starting point is the North Yorkshire Council website, but there are numerous others to enjoy browsing.
Where can I park?
Parking can be tricky but there are plenty of options - see a good list at Visit Whitby.
What else is there to do in Whitby?
It's always the best time to visit Whitby! The Hot Chocolate Festival is part of a programme of winter events running from mid-November 2026 up to the New Year - check out our Latest & Local page for news and updates.
The North Yorkshire Council page is also a good source of information for finding out What's On in town generally, and about great places to visit in the Whitby area.
Will there be any changes?
New businesses are joining all the time, so the Festival Map & Directory will be updated as they come aboard. Please keep checking to see if anything new has been added.
Festival Events and Big Whitby Quizzes: as with all events there may be last-minute changes or cancellations, so do check this website and our Facebook page before setting out. You can also contact venues directly using the details in the Directory.
What does it cost to attend the Festival?
All of the events are free.
The businesses on the Festival Map and Directory will be charging their usual prices for their products and services - you can find contact details for each business on the Festival Directory.
Do I need to book?
The 'Chocolate & Chill' Wellness Event on Sunday 15th November is the only time booking is recommended. See the Event details for how to do this.
Are all the venues accessible?
Each venue has its own arrangements for accessibility - please see the Festival Map & Directory for details of each location. Scooters and wheelchairs may be hired from Whitby DAG.
Who is responsible for the events and businesses?
The Festival website provides listings of Whitby businesses and their events but does not take responsibility for the products or services provided. Each business is solely responsible for its own accessibility arrangements, Health & Safety and insurance compliance and dietary provision, and Festival organisers have no responsibility for claims made on participating premises.
For queries regarding opening hours, events, menus, activities, or other details, please see the Festival Directory or contact the individual businesses directly.
All information on this website, and on our Facebook and Instagram pages, has been supplied by the businesses themselves. All information is correct at the time of publication - keep an eye on the website and our Facebook page for any updates.
I'm a business - how do I get involved?
To appear on the Festival Map & Directory, get involved with the Big Whitby Quiz, discuss an event, or contact us about anything else, please use the relevant form on the Information for Businesses page.
Have you got commercial partners?
No. The festival is independently organised and isn't affiliated with any website, business or third-party app, and does not recommend or endorse any commercial service. Only communications from the festival's own website and social media pages are official.
Got a question not covered here? Contact the Festival organisers on wdpchocfest1@outlook.com